Spa Operations & Management

Spa Operations & Management

A source of inspiration for spa managers looking for best business practices and for hospitality professionals, students, healthcare
professionals or anyone interested in understanding what it takes to run a successful spa and wellness business.

Managing a Millennial?

Managing the younger generation is very rewarding, though it does takes a new skills set, explains Mindy Terry in Merge Magazine

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Managing Millennials Presentation

The good, the challenges and why you may learn a thing or two along the way. Presented by Get Spa Smart's Mindy Terry at Northern California Face & Body, July 2010

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Creating an Inspiring Workplace

Customer service is key in the spa environment where happy employees equal happy guests. What are the steps you should instill to create a place where people are proud to work?

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Management 101

A blueprint for taking your style from being reactive to proactive

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Highly-Operational Operations

Get Spa Smart's Mindy Terry details how to avoid operational pitfalls and keep your spa running smoothly in SpaBiz

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